This website is run by Inditra Limited, owned by Matt Cooling. This privacy policy summarises the key areas of data handling, but if you have any questions, just get in touch with us at privacy@inditra.co.uk.

Summary

We respect your right to privacy and this policy explains how we collect and treat any information you give us. We’ve tried to spare you legalese and long passages of unfathomable text. We’ve no desire to trick you into agreeing to something you might later regret.

Why we value your privacy

We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. 

We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.

How we collect information

We ask for contact information including your name, company name, email address and phone number via our website, so that we can reply to an enquiry you send us.

We use Google Analytics and Squarespace Analytics to collect information about the way people use our website.

We collect your name and email address when you send us a message.

We ask for your account and contact information when you hire services from us.

The information we hold

When you contact us by email or through our website, we collect your name, email address, phone number, and the company you work for.

If you are a client or supplier, we also retain your business name and bank details for financial processing. We keep records of the invoices we send you and the payments you make within our accounting system. 

What we use your information for

We may occasionally use your contact information to send you details of our products and services. When we do, you have the option to unsubscribe from these communications and we won’t send them to you again. We might also email or phone you about our products and services, but if you tell us not to, we won’t get in touch again. We will use your information to send you invoices, statements, or reminders.

Who has access to information about you

When we store information in our own systems, only the people who need it have access, which is typically just the director running the company. 

Changes to the policy

If we change the contents of this policy, those changes will become effective the moment we publish them on our website.

Cookies

In compliance with EU cookie legislation, this page serves to inform visitors of cookies used on this website.

What is a cookie?

A cookie is a small amount of data that is sent from a website to your computer or mobile phone’s Internet browser. It is stored on your device’s hard drive and is used by websites to track online traffic flows. Unless you have programmed your computer to reject cookies, websites have been using cookies to enhance your online experience for years.

How we use cookies

Inditra Limited uses cookies to gain a better understanding of our customers and their needs so we can improve their online experience with us. This applies to all visitors to our website, regardless of where in the world they live.

In order to comply with EU regulations, users now have the option of accepting our cookies. Although you will still be able to access most of our content without cookies, your visit to our site would benefit from the additional functionality that cookies will provide.

Whenever a person visits www.inditra.co.uk, we collect basic information about their behaviour on our site.  This includes things like what pages have been visited and how they found our website.  The information we gather for these purposes does not identify anyone and we make no attempt to find out who has been to our site.

What we do gain from this information is a better understanding of what people are interested in on our website and how we can improve their experience on it.

To access this information, we use the following cookies:

Google Analytics: This cookie allows us to gain a better understanding of how visitors use our site, what content they are interested in, and how they found us.  The information we get from Google Analytics is anonymous and for the most part comes in the form of statistics.

Squarespace: Functional cookies are used by our website host to securely serve the website to you. It also features analytics and performance cookies only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.

Managing your cookies

To manage your Google Analytics cookies, you can visit the Google Analytics help page, however please keep in mind that information we obtain from Google Analytics goes towards improving the user experience on our site.